Terms & Conditions
Terms of Use
This website, kindseas.ca is owned and operated by K. Claire MacDonald. Throughout the site, the terms “we”, “us”, “our”, and “I” refer to K. Claire MacDonald. By visiting this site, you agree to the following terms and conditions governing your use of this site.
Products and Warranty
All K. Claire MacDonald jewellery is made by hand with high-quality standards and attention to detail; with proper care, your jewellery should prove to be durable, and easily worn for years to come. If your piece becomes damaged or breaks within one year of purchase due to error made during manufacturing, your piece will be repaired at no charge. Please note, this does not include broken chain. If your piece becomes damaged due to improper care or wear and tear over time, components may be replaced for repaired for a fee that will be determined once the damage is assessed. Please contact us at info@kindseas.ca to discuss your piece.
We do our best to accurately represent our products to their best possible likeness. Due to the handmade nature of our products, there may be slight variations between pieces. We provide product dimensions in each product listing, but please note these are estimates, and may vary slightly.
Pricing, Sales Tax, & Duties
All products for sale on this site are listed in Canadian Dollars. All purchases made by Canadian customers are subject to sales tax determined by their province or territory of residence. International orders may be subject to taxes or duties imposed by the customer’s country of residence, and collected separately by the carrier. Kind Seas is not responsible for any international taxes or duties.
Please note that we reserve the right to change our pricing or discontinue products at any point without notice.
Exchange Policy
All jewellery is final sale. Returns will NOT be accepted.
If you changed your mind, or are not happy with your purchase, you may request an exchange within 7 days of receiving your purchase if the item is not worn, and is in its original condition and packaging. You will be responsible for covering all shipping costs incurred to carry out an exchange. To request an exchange, please contact us directly at info@kindseas.ca
Please note: Products that have been customized or altered by request are NOT eligible for exchange.
Shipping
All orders are shipped with Canada Post. Your shipment always includes a tracking number, and $100 insurance coverage. If you would like to choose a faster method of shipment, and/or to increase the insurance coverage, you may make this request at an additional fee. Please contact us directly at info@kindseas.ca to request adjustments to the shipment of your order prior to purchase.
Please note: Kind Seas is not responsible for any taxes or duties on international shipments.
Intellectual Property
This site is owned and operated by K. Claire MacDonald and hosted by Squarespace. Unless otherwise specified, all content on this site, including copy, logos, graphics, icons, and images are the sole property of K. Claire MacDonald. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, or distributed in any form or by any means without prior written permission from K. Claire MacDonald. All rights reserved. Any unauthorized use of the content appearing on this site may violate copyright laws.
Personal Information
Any personal information you disclose to us on this site is governed by our privacy policy. Please review our privacy policy here.
Changes to Terms and Conditions
We reserve the right to modify our terms and conditions at any time without notice. It is the responsibility of the customer to check our website periodically for changes.
Contact Information
Please reach out if you have any questions or concerns.
K. Claire MacDonald
info@kindseas.ca
(902) 579-8634